Privacy Policy
Effective Date: January 1, 2025 · Last Updated: January 1, 2025
Introduction
Welcome to LLMProGen. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide: Account information (name, email, password), contact information, and payment information for paid plans.
Automatically Collected: IP address, browser type, device information, usage data, cookies, and generated content metadata (URLs submitted, processing times).
What We Don't Collect: We do not store actual generated content, retain copies of processed websites, or sell your personal information.
How We Use Your Information
We use your information for service delivery, account management, communication, analytics improvement, legal compliance, and marketing (with consent). You can opt out of marketing at any time.
How We Share Your Information
We do not sell your personal information. We may share with service providers (payment processors, analytics, hosting), during business transfers, when legally required, or with your consent.
Data Retention
Account data is retained while active. Usage logs are kept for up to 12 months. Generated content is never stored—processed in real-time and discarded. Financial records are retained for 7 years. Deleted account data is removed within 30 days.
Your Privacy Rights
Depending on location, you may have rights to access, correction, deletion, data portability, restrict processing, object, withdraw consent, and opt-out of marketing. Contact support@llmprogen.com to exercise these rights.
Data Security
We implement encryption (TLS/SSL, at rest), secure password hashing, regular security audits, DDoS protection, and intrusion detection. No system is 100% secure, but we strive for the highest standards.
Children's Privacy
LLMProGen is not intended for users under 13 (or 16 in the EU). We do not knowingly collect information from children.
International Data Transfers
We operate globally and use Standard Contractual Clauses for international transfers. We comply with GDPR, CCPA/CPRA, and UK GDPR requirements.
Changes to This Policy
Material changes receive 30-day email notice. Minor updates are posted with updated dates. Continued use constitutes acceptance.